Contact
We reply within one business day.

For shade-match or fragrance questions, send your usual brand/shade or favourite scent family — we'll match you to the right product before you order.
Send your skin tone (or a clear photo in natural light) and your usual brand/shade. We'll confirm the right pick before you order.
Yes — Lagos same-day on stocked items. Nationwide dispatch within 48 hours via trackable courier. Rural delivery adds 1–2 days.
Email returns@urid.ng with your order number within 30 days. Items must be unopened with seals intact. Full refund, exchange, or store credit.
Yes — message us with the product link and we'll send close-up swatch photos and any other details you need within 24 hours.